Company Policies
Refund Policy
At TruEdge Sports, we understand that circumstances may change, and we aim to provide flexibility to our valued participants. Our refund policy is designed to accommodate your needs up until the commencement of registration.
Refund Eligibility:
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Full refunds will be honored for cancellations made with valid reasoning up to 7 days after purchase of camp at TruEdge's discretion.
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No refunds will be issued once the registration process has officially commenced.
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Cancellation After Registration Starts:
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Unfortunately, refunds will not be issued once the registration process has begun.
Exceptional Circumstances:
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In the event of unforeseen and extenuating circumstances, such as medical emergencies, we encourage participants or their guardians to reach out directly to our customer service team for individual consideration.
Contact Information:
For refund inquiries or to request a refund, please contact our customer service team at info@truedgesports.com.
Policy Changes:
TruEdge Sports reserves the right to update or modify this refund policy at any time. Any changes will be communicated through our website and other official communication channels.
Privacy Policy
At TruEdge Sports, we are committed to protecting the privacy and security of your personal information. This Privacy Policy describes how we collect, use, and disclose information when you participate in our youth sports camps. Please take a moment to review our practices and contact us if you have any questions.
1. Information We Collect:
Participant Information:
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Name
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Date of Birth
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Gender
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Contact Information (address, phone number, email)
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Emergency Contact Information
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Health and Medical Information
Payment Information:
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Credit card details
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Billing address
Media Consent:
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Photographs
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Video recordings
Camp Performance Data:
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Sports performance metrics
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Skill assessments
2. How We Collect Information:
Directly from You:
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Registration forms
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Online registration
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In-person registration
Automatically:
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Website analytics (cookies and similar technologies)
3. How We Use Your Information:
Camp Administration:
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Registration processing
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Communication-related to the camp
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Emergency contact in case of injury or illness
Improving Camp Experience:
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Sports performance analysis
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Feedback collection
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Quality assurance
Marketing and Communication:
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Sending updates and promotional materials
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Newsletter subscription (with opt-out options)
Legal Obligations:
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Compliance with laws and regulations
4. Sharing Your Information:
With Instructors and Coaches:
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Sharing participant information for camp administration and safety.
With Third Parties:
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Service providers for payment processing and camp logistics
With Consent:
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Sharing media content with explicit consent
5. Data Security:
Physical Security:
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Secure storage of physical documents
Digital Security:
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Encryption for online data transmission
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Regular security assessments
6. Your Choices:
Opt-Out:
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You may opt-out of receiving marketing communications.
Access and Correction:
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Request access to your personal information and correct any inaccuracies.
7. Children's Privacy:
Parental Consent:
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We require parental consent for participants under a certain age.
Limited Information:
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We collect only the necessary information for camp administration.
8. Changes to this Privacy Policy:
Notification:
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We will notify you of any changes through our website or direct communication.
Waiver and Release
I, [Participant's Full Name], acknowledge that my participation in the camp organized by TruEdge Sports LLC involves certain risks and hereby agree to the following terms and conditions:
1. **Health Insurance:** I confirm that I have valid health insurance that covers any injuries or accidents that may occur during my participation in the event.
2. **Responsibility for Injuries:** I acknowledge and assume full responsibility for any injuries, accidents, or damages that may occur to myself or my property during the event.
3. **Medical Condition and Authorization:** I certify that I am in good physical health and able to participate in the activities. In the event of a medical emergency, I authorize the staff to obtain necessary medical treatment.
4. **Financial Responsibility and Insurance:** I understand that I am responsible for any costs associated with medical treatment and confirm that I have adequate insurance coverage for such expenses.
5. **Compliance with Camp Rules:** I agree to abide by all rules and instructions provided by the camp staff and understand that failure to comply may result in my removal from the event without refund.
6. **Assumption of Risk:** I acknowledge the inherent risks associated with camp activities and voluntarily assume all risks, known and unknown, arising from participation.
7. **Release, Indemnification, and Hold Harmless:** I hereby release, waive, discharge, indemnify, and hold harmless TruEdge Sports, its employees, agents, and affiliates from any liability, claims, or damages arising from my participation in the event.
8. **Cancellation and Refund Policy:** I acknowledge and agree to the camp's cancellation and refund policy as outlined in the official camp guidelines.
9. **Publicity:** I consent to the use of any photographs, videos, or other media taken during the event for promotional purposes by TruEdge Sports.
10. **Limitation of Liability:** I understand that TruEdge Sports shall not be liable for any direct, indirect, incidental, or consequential damages arising from my participation.
11. **Severability:** In the event that any provision of this waiver is deemed invalid or unenforceable, the remaining provisions shall remain in full force and effect.
12. **Governing Law and Jurisdiction:** This agreement shall be governed by the laws of Georgia and any disputes shall be resolved in the courts of Atlanta/Georgia
I have read this agreement, fully understand its terms, and voluntarily agree to be legally bound by it.